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Original topic:

Emails from Samsung about Previous Phones

(Topic created on: 11-17-2019 06:01 AM)
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Jones6503
Active Level 3
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The I keep getting emails from Samsung about my "New" Galaxy S, S8, S9+ and S10+ like you do when you register a new phone to your account. 

At first, I thought it was cute, and nostalgic but now its just clogging up my inbox. Is anyone else experiencing this? 

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6 REPLIES 6
Tel864
Active Level 8
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No, but I doubt it's connected to the beta. I'd reach out to Samsung directly or maybe even better, go to their regular community and ask there.
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Jones6503
Active Level 3
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It's just odd because I've had my 10+ since it launched and they just started coming when I joined the beta
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TYL3R
Active Level 5
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Did you recently Register these devices with Samsung? If so, there's your reason for the higher than normal quantity of emails sent by Samsung. Either way, Samsung is just sending relevant emails on new topics associated with the device's registered by the recipient. No harm in Samsung being persistent and active in their approach to client engagement.
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Jones6503
Active Level 3
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No, I've had my 10+ since they launched in March, just started when I joined the beta
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You may have opted to get targeted ads. Not sure which app it was in, but it asks you if you want emails about new deals and other stuff like that. If you enable it, it starts sending you those emails. There should be a Stetting to disable it. Not sure exactly what app it was tho. This might be completely unrelated to your problem, but yeah.
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SamsungUSABetaTeam
Community Manager
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Thank you for your post. We appreciate your contribution to the Beta community.

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