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Original topic:

Factory Restoring while using Beta

(Topic created on: 10-15-2019 10:11 PM)
214 Views
Vote4Pedro
Active Level 1
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Will factory restoring my device affect the One Beta? Or would I need to reinstall the Beta? 
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7 REPLIES 7
cjluhring
Active Level 6
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Beta is tied to your Samsung account so should be all good. Have you tried clearing the system cache first?
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Vote4Pedro
Active Level 1
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Yes I have. I'm considering to factory restore because I have a "call and text" program crashing repeatedly.
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TerryJ84
Active Level 1
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Turning off calling and texting on other devices in advance features fixed this issue for me
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cjluhring
Active Level 6
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☝️
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Bluefire99
Active Level 4
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Did you try clearing the cache and data for each app crashing?
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BillyxAllen
Active Level 6
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Factory resetting is the way to go if clearing the Cache didn't work
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SamsungUSABetaTeam
Community Manager
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Factory resetting device still stays on Q OS binary and doesnt downgrade to P OS. So there would be no need to install beta again.

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