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Original topic:

gallery app shows no photos

(Topic created on: 10-15-2019 10:09 PM)
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bulldog998
Beginner Level 2
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Questions
How to fix in android 10 beta 
2 REPLIES 2
Bluefire99
Active Level 4
Questions
Did you tried clearing the cache and data of the gallary app?
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SamsungUSABetaTeam
Community Manager
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Questions

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data
  3. Reboot the device

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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