cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

fingerprint reader issue?

(Topic created on: 11-19-2019 06:03 PM)
197 Views
swg
Active Level 1
Options
Questions
Since I've installed the update this morning I haven't been able to unlock with my fingerprint. Is this a common issue?  Guess I could remove them and then re-add
0 Likes
5 REPLIES 5
dports
Active Level 5
Questions
relearn your prints. I've personally noticed with beta 5 I have to push harder on the inscreen print sensor to get it to register
0 Likes
cjluhring
Active Level 6
Questions
On beta 5, my fingerprint sensor is 1000 times better than ever before!
0 Likes
Manoli
Active Level 5
Questions
same
0 Likes
Toddman41
Active Level 7
Questions
No issues with Fingerprint scanner on any of the Beta Updates. I also use a Whitestone Dome glass protector, set the Touch Sensitivity to On if your using any kind of screen protector.

Settings, Display, Turn On Touch Sensitivity. My fingerprint scanner has worked flawlessly throughout the Beta Program.
0 Likes
SamsungUSABetaTeam
Community Manager
Options
Questions

Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

0 Likes