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Original topic:

Fingerprint scanner not working

(Topic created on: 11-15-2019 01:24 PM)
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Tom_11
Active Level 1
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I just downloaded the Beta 4 update and I noticed that the fingerprint scanner does not work on several occasions. 
It works at times and doesn't some other times. 
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3 Comments
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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k_m
Beginner Level 2
Questions
Beta 4...
When I unlocked with fingerprint without waking up the screen, it turned black screen. Need to swipe up to unlock it.
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k_m
Beginner Level 2
Questions
like that. after fingerprint.
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