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Original topic:

Galaxy Watch Active Not Updating

(Topic created on: 11-19-2019 04:31 PM)
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armstrong1
Beginner Level 2
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I have updated my Galaxy s10 to Android 10 Beta 5 and my Galaxy Watch Active is at Tizen 4.0.0.5 but I'm not seeing the option to enable the rotating bezel feature. I have updated the Galaxy wearables app and watch software to the latest versions available but I still don't see this as an option. I am based in the US and see that other people with this watch have received the update for this so I am confused why I cannot do the same. 
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4 REPLIES 4
K2THAC
Active Level 1
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The rotating bezel feature is on by default. You need to update to One UI 1.5 on the Galaxy Watch Active and Tizen 4.0.0.7
Toddman41
Active Level 7
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☝️What him said... I got the update for my Galaxy Active Watch today. So far really like the rotating bezal for app selection.
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armstrong1
Beginner Level 2
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I am not able to update to Tizen 4.0.0.7, that seems to be the problem. I think Samsung might be incrementally rolling it out to all users. Anyone else not able to upgrade yet?
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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