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Original topic:

Google Pay contactless payment not supporting

(Topic created on: 11-15-2019 08:57 PM)
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Gokz
Beginner Level 3
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Google Pay contact less payment is throwing an error message " check your phone software whether it meeting the standard " 
6 REPLIES 6
banach95
Active Level 3
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**bleep** my Google pay is unusable grrrrr
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Tel864
Active Level 8
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Your fault for installing the beta despite the warnings. Beta software is uncertified and therefore some apps that require more security won't work. You can either try going back to Android 9 or live with it until the beta is over.
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banach95
Active Level 3
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Tel864 I am well aware what a Beta is... I am well aware of how it works or doesn't work correctly lol.

My issue thus far has not been with the BETA UI BUT rather the responses by Beta UI reps who lay blame with you as a user OR blame the other program that not functioning correctly INSTEAD of saying "ok I see where the beta isn't communicating properly with X app, we will make note and look into it to see if it's on our end". These reps say "remove your cache" or even better "speak to the tech of X app as the issue is there"
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Takeuchii
Active Level 3
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i posted something like this before commenting that my google pay was throwing an error about my phone being rooted or being unofficial. I was then given a very useful and make sense comment stating that Google Pay is not supported with the Beta since its an unofficial not finalized release of One UI or android 10. But Samsung Pay will work since its a 1st party app. Google Pay will most likely work once the final release comes. Hopefully this helps and makes sense
THE_GEEK_19
Active Level 5
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Makes 100% sense. The reason these releases aren't certified is because they do not go through google before getting to us. Beta 1 for example, it went through google first and it was certified. Every beta after that has not been certified by google.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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