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Original topic:

Losing data

(Topic created on: 11-11-2019 02:09 PM)
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Link575
Beginner Level 2
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Is anyone else constantly losing data connection on beta 3? It seems like everytime I try to use an app I have to toggle airplane mode on and off to reset my data connection. 
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5 REPLIES 5
SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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kateyes
Active Level 4
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This is the only answer you have for everything clear the cache, reboot. C'mon!
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Link575
Beginner Level 2
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I have already done that and sent in a report.
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kateyes
Active Level 4
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Yes. Same problem.
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THE_GEEK_19
Active Level 5
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I'm having this similar issue except my LTE won't connect. I've checked with others who have an S10+ on Tmobile and they have LTE. I'm stuck on 4G. I can use 2G and 3G as well but not LTE. I know there are no outages in my area. it happened randomly this morning on my commute to work. WiFi works just fine. tried clearing cache, tried resetting network settings, and even tried rebooting without my sim card in and then putting it back in after rebooting. nothing, still stuck on 4G. :(
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