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Original topic:

Lower speaker is dead

(Topic created on: 10-23-2019 08:42 PM)
139 Views
YosS10plus
Active Level 4
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‎10-23-2019 08:42 PM in 

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This is the second time since the beta that my audio has cut out completely.

There's no audio coming from the lower speaker. I can only get barely audible sound from the rear speaker. 

Rebooting the phone brings the audio back. 

Don't know what's going on. 

Anyone else experiencing this problem? 
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5 REPLIES 5
FUNNYGUY123414
Beginner Level 2
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‎10-24-2019 03:24 AM in 

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I experienced this after someone called me while watching youtube, which disables audio for other apps, I also had to restart my phone.
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Sigma
Active Level 7
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‎10-24-2019 12:27 PM in 

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No need to restart, check out my comment below. It works for me 90% of the time
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Artiszan
Active Level 3
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‎10-24-2019 06:37 AM in 

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definitely use the feedback option to report that to Samsung. Sounds like there is a underlying crash or stick in the software causing it. I have issues with mine just randomly maxing media volume.
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Sigma
Active Level 7
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‎10-24-2019 12:26 PM in 

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This is unfortunately common. It's happened to me before the beta, and even on another phone (LG V30). I found that going into a phone call, putting it on speaker, then ending the call effectively resets and restores the sound.
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SamsungUSABetaTeam
Community Manager
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‎10-25-2019 02:49 PM in 

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If solution provided by @Sigma doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.