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Original topic:

messages no longer showing a pop up with preview.

(Topic created on: 10-18-2019 11:01 AM)
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TheHulkRecinos
Beginner Level 3
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Messages do not show preview anymore. Only a notification appears on the notification bar. Any way to fix?
9 REPLIES 9
theclint
Active Level 3
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haven't figured it out either. if you swipe down from the message it pulls up messages in a popup, but it's the whole app, not a preview.
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TechJahHD
Active Level 3
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I had this happen on all messageing apps. stock, Google messenger, and Textra. have you don't a factory reset? fixed it and other little things I noticed.
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MarthaKTeKh
Active Level 1
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At Least Y'all Messages Work My Native Messaging App Doesnt Work At All
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YosS10plus
Active Level 4
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Samsung hasn't acknowledged it, but yours one of a few of us that had the issue with the Messages after the beta.

Back up your texts in Smart Switch.

Go to app info and reset cache and reset data, and it should return.

FYI, it's only a Samsung native Messages issue. Your messages will work just fine if you select and different messaging app as the default.

But just clear data and you'll be fine.
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MarthaKTeKh
Active Level 1
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YosS10plus
Active Level 4
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I had the exact same thing. Wipe data and cache in the Messages application setting.
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jajadaryl
Active Level 4
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enable it manually inside this settings
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Thank you
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SamsungUSABetaTeam
Community Manager
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If solution provided by @YosS10plus doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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