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Original topic:

Mobile Hotspot turning itself off

(Topic created on: 11-25-2019 06:00 AM)
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Jones6503
Active Level 3
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My mobile hotspot keeps turning off on its own. Anyone else?
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7 Comments
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You may have reached the limit on your hotspot. If you're on T-Mobile, I'm not sure how they work things out if a person reaches their hotspot limit, but with my plan on Sprint, I have unlimited data, but limited hotspot. If I do pass my hotspot limit tho, I can still use it, just at slower speeds.
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Jones6503
Active Level 3
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I have Sprint and I haven't even used half of my 100gb. It's definitely a beta issue, because I haven't had issues before.
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Oh ok
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paulb
Active Level 4
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have you checked your timeout settings?

settings > connections > mobile hotspot and tethering > mobile hotspot > 3 dots and select timeout settings > set time limit.

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Jones6503
Active Level 3
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I must have set this up on my old phone and then it either didn't transfer on smart switch or something turned it off thanks
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Jones6503
Active Level 3
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but it says "when there are no connected devices" we were watching Disney+ on the xbox
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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