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Original topic:

moisture detected

(Topic created on: 11-09-2019 08:07 PM)
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bonemarrowy2k
Active Level 3
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anyone else have a problem with the moisture detected  icon coming on and not allowing you to charge it via wire
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2 REPLIES 2
Calder
Active Level 7
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Happened to me once. I had my phone in my pocket and there was a light rain outside while I was working in the pasture.

Although the light rain never rained directly on the phone, moisture obviously got in the USB-C port.

I simply shook the phone in a downward arc (to shake any moisture out of port) and let it sit on my desk for about an hour to "dry out".

You might take a tiny sliver of tissue and "wipe" the inside of the port.
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SamsungUSABetaTeam
Community Manager
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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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