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10-24-2019 06:59 AM in
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10-29-2019 02:00 PM (Last edited 10-29-2019 02:52 PM ) in
QuestionsMusic controls may be disappearing due to application being killed in back ground. Please navigate to settings -> device care -> battery -> App power management - >
1. Turn of put unused apps to sleep.
2. Select sleeping apps -> add apps -> "Select music app" -> Add
If issue still happens with Samsung music player, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon) . We appreciate your support for the beta program.
