genericwall
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11-21-2019 04:36 PM in
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genericwall
Beginner Level 2
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11-21-2019 05:09 PM in
Questions
i try cleaning caches factory reset the phone nd is worse cuz i cant open any apps store
FOffDramaQueens
Active Level 8
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11-21-2019 05:13 PM in
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**bleep** I haven't heard of anyone having this issue. really wish I could help. idk if they can do anything, but I would call the Samsung support phone number. it's worth a try, and maybe if they can't fix it perhaps they could recommend something. sorry I'm not able to help
SamsungUSABetaT eam
Community Manager
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11-22-2019 02:02 PM in
QuestionsPlease try clearing the system cache and rebooting your device.
If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.
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