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Original topic:

no access to photos

(Topic created on: 10-15-2019 05:40 PM)
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MOAG
Active Level 1
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‎10-15-2019 05:40 PM in 

Questions
Is anyone else unable to send photos on apps, or have an empty gallery?
4 REPLIES 4
sparx98
Active Level 1
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‎10-15-2019 05:46 PM in 

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can't access photos/videos and voice recordings
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kevinmr82
Active Level 1
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‎10-15-2019 07:40 PM in 

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Same issue for me with Signal, Discord, and other apps that I use regularly. Please look into this Samsung.
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MOAG
Active Level 1
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‎10-15-2019 10:03 PM in 

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solid file explorer shows files for some reason, you can share images through there, I hope they fix it soon
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SamsungUSABetaTeam
Community Manager
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‎10-17-2019 02:21 PM in 

Questions

Please check if your pictures and videos are available in My Files. Also, please try rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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