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Original topic:

No "Downgrade" button is no longer showing in Smart Switch

(Topic created on: 01-02-2020 06:55 AM)
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PRock
Active Level 3
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Just sync'd Outlook to my phone using the Smart Switch app on my PC.  Now Smart Switch does not have a button for "downgrading" out of the beta.

Instead it says this:
Current software version of your device: SL9(TMB)

What's up with that? A "downgrade" button was there a few days ago.

Regards. 🙂
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3 Comments
PRock
Active Level 3
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OK... the "Downgrade" button does not show when connected to a cellular network. It is there when connected to wifi.
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PRock
Active Level 3
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OK... so now the "Downgrade" button appears in Smart Switch even when connected to my cellular network. 🤔
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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