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Original topic:

one U1 beta 3

(Topic created on: 11-07-2019 07:55 PM)
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edsterturbo
Beginner Level 2
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‎11-07-2019 07:24 PM in 

Questions
Beta 3 was supposed to fix gallery issues and it did not . Anyone else having problems ?
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3 REPLIES 3
AlchemistPrime
Active Level 3
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‎11-07-2019 07:55 PM in 

Questions
Try clearing up the cache!
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glocca
Active Level 2
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‎11-07-2019 10:15 PM in 

Questions
do you mean washed out picture in gallery? looks like that's fixed. try clearing cache.
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SamsungUSABetaTeam
Community Manager
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‎11-08-2019 12:56 PM in 

Questions

Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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