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Original topic:

Overheating and Battery Drain

(Topic created on: 10-22-2019 01:31 PM)
267 Views
OBA1968
Active Level 3
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Is anyone experiencing overheating and battery drain?

Since installing the beta, I noticed a serious overheating issues. I have to wipe cache and dada twice in less than 24 hours before I could use the phone. This needs to be addressed, as the overheating is causing battery drain as well. I have submitted a report. 

In case anyone else is facing this problem, wipe cache and restore to factory setting. I took those steps and the phone is good again. 
9 Comments
daschmee12
Active Level 3
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yes, when I plug in to charge, phone overheats and displays error saying phone is too hot
ccmercedes
Active Level 5
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I don't, if you're having issues try clearing your recent apps, high memory consumption equals heat
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Tel864
Active Level 8
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well, it is the 2nd day of the 1st beta, stuff like this will happen.
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EvelynGS
Active Level 3
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Not overheating but definitely battery drain
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same issue here
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badmark
Active Level 1
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same
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BillyxAllen
Active Level 6
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Clear your system cache. Power off the device, the hold the power, bixby and volume up button. Release the buttons once the Samsung/Android splash screen. Use the volume button to scroll down to "clear/delete cache. Use the power button to select. Confirm you want to clear your cache then reboot once cache has been cleared.... if this doesn't work then backup your phone and factory reset the device. When a phone does major update sometimes a factory reset is required. It's a pain in the **bleep**, but it typically solved the problem. make sure you're reporting this too
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DepecheMode
Active Level 1
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if your phone has heavy apps usage it's best to do a backup then a full factory reset as some apps may be having conflict being that it was on a previous official firmware then jumping straight into a whole new Android version even if it is a beta.
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SamsungUSABetaTeam
Community Manager
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If solution provided by @BillyxAllen doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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