carlmax
Active Level 1
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2019 05:10 AM in
Questions
I'm having this issue after upgrading to latest beta. My phones goes into auto reboot if I keep it idle for more than 5 mins... Strangely it works fine if I keep using it. I tried wiping cache as well.
Any suggestions?
13 REPLIES 13
- « Previous
-
- 1
- 2
- Next »
doodles743
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2019 11:12 AM in
Questions
I disabled the fingerprint indicator on top of this and that appeared to have fixed it
Arithe_Ferrari
Active Level 8
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2019 06:51 AM in
Questions
a factory reset would work in my opinion
doodles743
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2019 08:56 AM in
Questions
factory reset is not an option when you have over a hundred gig of personal data on the phone you can't afford to lose. and too much pain to manually backup and re set up
SamsungUSABetaT eam
Community Manager
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-22-2019 02:11 PM in
QuestionsPlease wipe cache partition using steps below.
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Android logo displays, release all three keys.
- An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Reboot system now is highlighted.
- Press the Power key to restart the device.
Thank you for your feedback. We recommend reaching out to app developer to resolve the issue

- « Previous
-
- 1
- 2
- Next »