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Original topic:

reporting issues

(Topic created on: 12-08-2019 01:41 PM)
346 Views
ProjectAndy
Active Level 2
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‎12-08-2019 01:41 PM in 

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I have reported some issues that I faced in the beta testing on my Galaxy S10 and they have requested me to send screenshots and Screen recordings of the issues that I may face sometimes How can I send them screenshots and video recordings. Anyone have any idea? because I never seen a reply option to send such info
6 Comments
Tel864
Active Level 8
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‎12-08-2019 01:58 PM in 

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When you send feedback, there is a paper clip icon on the top of the page for attachments.
J0EPATTERS0N
Active Level 3
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‎12-08-2019 06:25 PM in 

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it's the run around... I've given them everything they all for and they say they don't understand & it's black and white so I said screw it going to iPhone
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CarolinaMīC
Active Level 5
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‎12-08-2019 09:41 PM (Last edited ‎12-08-2019 09:41 PM ) in 

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then bye...
Tel864
Active Level 8
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‎12-09-2019 03:26 AM in 

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Oops, watch that door it's going to hit you on your rear.
SamsungUSABetaTeam
Community Manager
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‎12-09-2019 01:02 PM (Last edited ‎12-09-2019 01:02 PM ) in 

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Thank you for your post. We appreciate your contribution to the Beta community.

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Yakimuro
Active Level 5
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‎12-09-2019 06:52 PM in 

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I couldn't even send a report on the most recent 2 betas so I've given up in sending them issues. the system report generates but eventually errors out. Samsung has contacted me about sending them reports, which I've tried to do more than once for a couo of issues but the report never sends.
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