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Original topic:

restarting

(Topic created on: 10-15-2019 04:43 AM)
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Buddhaman
Active Level 1
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‎10-15-2019 04:43 AM in 

Questions
Unless I am using my phone it keeps restarting over and over and over again. Anyone else having this issue? 
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2 REPLIES 2
racedog
Active Level 3
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‎10-15-2019 05:24 AM in 

Questions
Does no one search? This is the third or fourth thread opened on the same topic.
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SamsungUSABetaTeam
Community Manager
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‎10-15-2019 01:58 PM in 

Questions

Please wipe cache partition using steps below to see if helps resolve issue.
1. Turn off the device.
2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon) . We appreciate your support for the beta program.

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