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Original topic:

restarting

(Topic created on: 10-19-2019 10:43 AM)
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emmanuel122
Active Level 1
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My s10 plus keeps on restarting by itself 
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6 REPLIES 6
Calder
Active Level 7
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Have you performed a shutdown, then boot into maintenance mode and do a clear cache partition?
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Jollyg
Active Level 4
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also a factory reset might be in order. this is a huge update and resetting to factory default files usually cures a bunch of errors.
BigDog729
Active Level 2
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I've done both of these but still it's doing it. I feel like it happens when I either plug in to fast change or wireless fast charge while I'm on WiFi at home. because when I charge it on the go not connected to WiFi no problem.
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Calder
Active Level 7
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Maybe try another cable ? And what if you charge at home with Wifi off?
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as soon as I installed the beta software, I did a factory reset and haven't had hardly any of the issues everyone else is having
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. If you have not already raised an error report for this issue, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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