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Original topic:

restarts

(Topic created on: 10-16-2019 06:32 AM)
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- Close original thread and solution
harve412
Active Level 1
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‎10-16-2019 06:32 AM in 

Questions
Anyone notice the phone constantly restarting?
11 Comments
doodles743
Active Level 3
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‎10-16-2019 11:11 AM in 

Questions
this alone didn't fix it. however it looks like disabling the fingerprint indicator on top of this appears to have worked
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SamsungUSABetaTeam
Community Manager
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‎10-22-2019 02:08 PM in 

Questions

Please wipe cache partition using steps below.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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