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Original topic:

rollback

(Topic created on: 10-20-2019 02:26 PM)
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DIGITAL-DAN
Active Level 1
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Can I rollback to the old Android? Too many problems with BETA
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16 REPLIES 16
BBBP
Active Level 4
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Open this app click settings top right click one UI Beta and scroll down to number 9 & 10. There are instructions......
DIGITAL-DAN
Active Level 1
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Much obliged
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Kwes
Active Level 4
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factory reset your phone first before going back to Android 9. But if you really want to go back, you need to go to SamMobile website and download the Pie firmware for your carrier. You also gonna need the latest Odin for your computer.
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zvand
Active Level 3
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Use the beta SmartSwitch linked to in the first message here. Try the factory reset first. I did the reset and my Android Auto problem went away. You have nothing to lose anyway. Rolling back to Pie will wipe your data.
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bluguy
Active Level 1
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hang in there updates to the beta are coming. I'm sure a lot of bugs will be fixed.
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SamsungUSABetaTeam
Community Manager
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How can I unregister from the One UI Beta Program?

To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.

- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.

- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.

All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.

※ Please call the service center prior to visiting to ensure that you are able to bring your device before making a trip.

 

How do I rollback to my previous software during the Beta program?

- Download and Install the Samsung Smart Switch PC Version.

- Connect your phone to your PC > launch Smart Switch > Press “Downgrade” button to roll back to your previous Samsung approved software.

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bkeaver
Active Level 2
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all of you that are giving users a hard time be cause they want to switch back need to go and re-read the rules and guidelines for these forums.
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