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Original topic:

fingerprint sensor not responding

(Topic created on: 10-21-2019 06:51 PM)
147 Views
wilito69
Active Level 1
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‎10-21-2019 06:51 PM in 

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Has anyone encountered this on the galaxy s10E 
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4 REPLIES 4
Arithe_Ferrari
Active Level 8
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‎10-21-2019 06:54 PM in 

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nope but I'd recommend re-adding your fingerprints to calibrate them
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Bowie
Active Level 3
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‎10-21-2019 08:08 PM in 

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i did a factory reset and re added my fingerprints, works perfect
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SamsungUSABetaTeam
Community Manager
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‎10-22-2019 11:23 AM in 

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If solution provided by @Arithe_Ferrari doesn’t help, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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dports
Active Level 5
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‎10-22-2019 05:35 PM in 

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I actually fine the fingerprint scanned incredibly faster since the beta install, with way more successful results
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