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Original topic:

S10 Lockout Issue

(Topic created on: 11-04-2019 01:41 PM)
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TotallEChill
Active Level 6
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Hey all, I was wondering if anyone had an update on that lockout bug that was reported. Is it true it's only certain models? I can't find confirmation that the Snapdragon models are safe. I also never recieved and update to fix it, so does that mean I'm safe to reactivate my passwords? Any info is appreciated. 
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SamsungUSABetaTeam
Community Manager
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Thank you for your post. We appreciate your contribution to the Beta community.

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jhs39
Active Level 6
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The problem seems to have only been reported on Exynos devices but as long as you go into biometrics and security /find my phone and enable remote unlock it's supposed to be safe to add your biometric data because even if you do get locked out the remote unlock function still works. But if you do get locked out and use remote unlock I think it automatically deletes all of your biometric data from your phone.
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