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Original topic:

Sharing photos directly from the Gallery.

(Topic created on: 10-31-2019 07:15 PM)
166 Views
james97
Active Level 4
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Has anyone figured out how to fix the bug that it doesn't let you share a picture directly from the Gallery, or we just need to wait that the apps update to fix this instead of Samsung. Thanks
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4 REPLIES 4
Mari_K
Active Level 3
Questions
hmm... I'm not actually have this issue with the gallery. I'm able to share pictures and videos from the gallery still. have you tried clearing the cache and/or data from the gallery app?
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ab97
Beginner Level 2
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I'm having the same issues. It happens with google photos as well as links from Chrome and Amazon as well
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jowhit67
Active Level 5
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sharing from the gallery works just fine for me...I've had no issues.
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SamsungUSABetaTeam
Community Manager
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Please try below steps:

Settings > Apps > "Show system apps" in the top right corner,

  1. Select "Media Storage" > Storage > Clear data
  2. Select "Sec Media Storage" > Storage > Clear data

※ Note: The tag information added arbitrarily disappears but the original is preserved and other information is filled by reanalysis.

 

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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