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Original topic:

Since updating the Beta Lookouts VPN service wont work.

(Topic created on: 11-05-2019 12:28 AM)
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Bassistdrix
Active Level 2
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‎11-04-2019 11:22 PM in 

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Okay, Im not sure if its the update or something funky on Lookout but ever since upgrading to the Beta Lookout's VPN service wont turn on making it pointless to have the premium subscription. Anybody else have the same issues? 
Play Protect also uncertified my device as soon as the update went through.
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5 REPLIES 5
RK_s10
Active Level 4
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‎11-05-2019 12:28 AM in 

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What VPN are you using? I use NordVPN and it still works fine after most recent update...
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Calder
Active Level 7
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‎11-05-2019 02:33 AM in 

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As the OP states, Lookout VPN
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Calder
Active Level 7
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‎11-05-2019 02:31 AM in 

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If you haven't already ... reboot the phone to maintenance mode and delete the Cache Partition, then reboot back into phone.
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Tel864
Active Level 8
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‎11-05-2019 03:40 AM in 

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It's beta so Play Protect will see it as uncertified.
SamsungUSABetaTeam
Community Manager
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‎11-05-2019 10:18 AM in 

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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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