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Original topic:

unable to use Google Pay

(Topic created on: 11-23-2019 11:34 AM)
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1289Jack
Beginner Level 2
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Since I've gotten the updates, I'm unable to use Google/Samsung Pay. This is the 2nd time I tried. I didnt have this issue before. Is anyone else having the same problem? Luckily I had money on hand to pay.
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7 REPLIES 7
RK_BB
Active Level 5
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That's because Google Pay is unable to authenticate an official OS given you are running a Beta version. It will come back with the official Android 10 release.
General_Harsh
Beginner Level 2
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Ah yes I was running into the same issue. It runs deeper than this, Google Play marks the phone as not Play Protect Certified

(go to Google Play Store > Settings > Scroll to the bottom and see Play Protect Certification, you will see you're not certified)
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Tel864
Active Level 8
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Actually, you should be able to use Samsung Pay unless it's a carrier specific thing they did to it. I've seen no one saying they couldn't use Samsung Pay and I've been using it all along through the beta.
CivilizedSpy
Active Level 1
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I can back this. I've continued to use Samsung Phone Pay without any issue.
General_Harsh
Beginner Level 2
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same here, Samsung Pay works fine, Google Pay does not
xxj3ffxx
Active Level 4
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yes, s-pay is working fine 😁
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SamsungUSABetaTeam
Community Manager
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Thank you for your post. We appreciate your contribution to the Beta community.

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