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Original topic:

video and pictures fail to send

(Topic created on: 11-23-2019 12:44 PM)
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GUMBY
Active Level 2
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Anyone else having a problem with pictures and videos failing to send on Facebook messenger?
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3 REPLIES 3
TYL3R
Active Level 5
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Try this:

Go to Settings>Apps>Facebook Messenger >Clear Cache

Then go ahead and Uninstall Facebook Messenger

Once its uninstalled:

Restart your device>Open Play Store>Reinstall Facebook Messenger
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GUMBY
Active Level 2
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thanks I will try this.
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SamsungUSABetaTeam
Community Manager
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Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

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