Samsung_MY
Community Manager
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Samsung Members

Fastest way to send error report .jpg

 

Having issues connecting to a Wi-Fi network, sending or receiving text messages or even establishing a Bluetooth connection?

Simply raise an Error Report through the Samsung Members app, our Technical Team will be able to investigate the issue and provide further support to resolve your query.

Follow the below guide to learn how to raise an Error Report through the Samsung Members app:

 

[ How to report error using Samsung Members application ]

1. Long press Samsung Members icon and Tap Error reports.

2. Tap OK on pop-up to allow access to system log data.

3. Select Symptom category.

4. Describe problem in detail and SEND.

 

For more details and visual guide, please refer to: https://www.samsung.com/my/support/apps-services/how-to-send-an-error-report-on-your-galaxy-device/

 

1 Comment
scinex
Expert Level 2
Samsung Members
Good info. Thanks!