Original topic:

Debit card data invalid

(Topic created on: 02-22-2021 04:20 PM)
867 Views
AcuEty
Active Level 1
Options
Samsung Wallet/Pay
Previously, I've linked my debit card to Samsung Pay and use it for quite some time. I've unlinked for a short while and after tried to linked back, it said that my data in the card is invalid.
14 Comments
UnknownUser
Expert Level 1
Samsung Wallet/Pay
try to call bank. maybank needs to solve.
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AcuEty
Active Level 1
Samsung Wallet/Pay
sure will do. thanks 👍🏻
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Sy3ney
Expert Level 3
Samsung Wallet/Pay
clear cache & data, try add again.
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AcuEty
Active Level 1
Samsung Wallet/Pay
did that. still the same.
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MOD_2
Active Level 10
Samsung Wallet/Pay

Dear AcuEty,

 

This is moderator from Samsung Members.

Please try below steps: 

1) Delete Samsung pay cache 

2) Uninstall and reinstall Samsung pay app

3) Deleting your card details from Samsung Pay app in your old phone

4) Contact your card issuing bank and ask them to remove the token associated with the Samsung pay of your old phone

 

If the issues exist, please reach out to our Samsung Pay Careline 1 800 22 8899.

Thank you.

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