Vouchers Redemption

[Chong_ML]

Anyone facing problem during voucher redemption using samsung points via Members Apps?

[Samsung_MY]

HI @Chong_ML,

This might happen if the particular voucher has high redemption volume and/or intermittent server issues. Do refresh the Members app, clear cache and retry the process.

Hope this helps!

[Chong_ML]

Tried and I just cannot click the button to agree the terms and conditions

[Samsung_MY]

Hi,

As we work on a solution for this, do check the below alternative:

Go to Galaxy Theme > Menu > My stuff > Tick and set Default as themes.

Rest assured the team is working on a permanent fix, which will be included in an upcoming version update.