Resolved! Solved

Original topic:

Cant add card to samsung pay

(Topic created on: 03-16-2021 09:45 PM)
57546 Views
Nicki_
Active Level 6
Options
Samsung Wallet/Pay
I have new card from maybank and i want to add to samsung pay but it keep saying the card is invalid. As we know samsung pay accept all maybank card as stated . How can i fix this issue? Is there anyone who have the same problem? 
Resolved!
27 Comments
RosemaryLiliya
Beginner Level 3
Samsung Wallet/Pay

i think the problem is the zflip cus i got the same issue. used note20ultra previously and it was smooth. 

0 Likes
Samsung_WhtHSet
Beginner Level 2
Samsung Wallet/Pay

what type of card u r using?debit or credit card?

0 Likes
Nicki_
Active Level 6
Samsung Wallet/Pay
Im using maybank debit card
Garfielddd
Beginner Level 2
Samsung Wallet/Pay
You should call Maybank to reset your digital tokens. These tokens are limited, and are used by services you have linked your bank account to.

Usually, we use these tokens to connect to services (like youtube premium) where the subscription fees are automatically paid from your account every month.

When I called, the bank said that Samsung Pay requires us to have at least 5 tokens to connect our card to it. From this, I knew that every service we link to our card uses up a certain number of tokens. So I couldn't do it, since I didn't have any tokens left and for them to reset the tokens, you should give permission to remove the other services already connected to your card.

If this happens to you, try connecting another card for your payments, instead.
everlyjay
Beginner Level 2
Samsung Wallet/Pay
I have tye same issue. How can I fix it?
0 Likes
ismallas
Active Level 1
Samsung Wallet/Pay
contact cs and tell them to reset ur digital token they said
0 Likes
Curiosityy
Beginner Level 2
Samsung Wallet/Pay
In 2023 , still same problem with my s23 ultra , tch 😒
0 Likes
aqiluqman99
Beginner Level 2
Samsung Wallet/Pay

Did you managed to add your card?

0 Likes