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Original topic:

Adaptive Power Saver not working

(Topic created on: 06-05-2024 04:46 PM)
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Dabomb
Active Level 4
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Support
Hello. Anyone experiencing their adaptive power saver not turning on especially those using one ui 6.1?

It just doesn't make sense since it's been working fine before. I just did a factory reset after an update and now it's not triggering anymore. It's been 2 weeks since I did the reset. I also tried a soft reset but no luck.
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11 Comments
Jay-Sparks
Active Level 7
Support
Mine is working just fine and I'm currently running One UI 6.0. What galaxy model are you using?
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Dabomb
Active Level 4
Support
S23U on 6.1
It's been working fine before. I just did the reset and restored my data from temporary cloud backup, and then this happened.

Before, it triggered at around 55%, but now, even i reached 25%, it's not turning on.
I also tried wiping cache, but no luck.

I think there's a problem in my backup, but what puzzles me is that I also tried a soft reset, but the problem is still there.

I tried turning power saver on, and adaptive power saving should automatically turn off, right? It did on mine. Now, when I tried turning on the adaptive power saving, the power saver remained on. It should turn off afterward.
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dulber
Active Level 9
Support
To clarify, is this a routine that switches on adaptive battery protection? I couldn't find adaptive power saving.
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Dabomb
Active Level 4
Support
No, it isn't. It's a submenu once you click (power saver)
dulber
Active Level 9
Support
Thanks! I found it in the battery settings. Do you use it in your routines once power hits 55%?
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Dabomb
Active Level 4
Support
No, I don't. It just automatically triggers depending on usage patterns as stated there, but it doesn't on my case after performing the reset and restoring my backed up files and settings from the cloud.
dulber
Active Level 9
Support
Ah, thanks for clarifying. In this case, TeamGalaxyDD has the solution in one of his points. The June update details may have it but best to file a request, as well.
Dabomb
Active Level 4
Support
Gonna do it. Thank you!
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TeamGalaxyDD
Moderator
Moderator
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Support

Hey Dabomb,

Adaptive power saving should read your device's usage patterns and adjust its power routines according to them. I'm guessing it's reading a conflict between power saving mode and its own settings - I recommend turning off power saving mode first before you turn on adaptive power saving. 

If the problem persists, there's two things you can do:

1) The recent One UI 6.1 update probably broke something and needs to be fixed. It'll take some time, but you can send an error report from your Samsung Members app to help our engineers know of the problem.
2) Visit a Samsung Service Center near you for software diagnosis so they can determine if there's anything they can do to remedy the error. 

Hope this helps!