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Resolved! Solved

Original topic:

an unusual software change has been detected

(Topic created on: 09-25-2022 11:51 PM)
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oelbing
Active Level 3
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Support
Halo, Olah! guys, 

Got that when i tapped the samsung members>support>device test>official software. Yet its official in the "about phone".

May i know what should i do? Havent touched anything yet, not even software update. This stayed from the moment i bought this refurbished unit from china Lazada.

Thanks for the team help you may afford.




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1 Solution


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Solution
Khaled75
Expert Level 5
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What Android version is it running on? Try updating it.

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15 Comments
Khaled75
Expert Level 5
Support
What phone are you using?
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oelbing
Active Level 3
Support
j720f/ds. oh, i didnt know if its unit dependent. as articles ive searched produced generic results i.e., regardless of samsung unit.
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Solution
Khaled75
Expert Level 5
Support
What Android version is it running on? Try updating it.
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oelbing
Active Level 3
Support
ty khaled, i might be going to it. at least it matched with Sam's reply...
Simonmusisi
Beginner Level 2
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I have s21

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oelbing
Active Level 3
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ty still khaled for your concern and effort..
Khaled75
Expert Level 5
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What Android version is it running on?
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butete
Expert Level 5
Support
try running device update
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oelbing
Active Level 3
Support
ty butete, i may yet have to wait on others on their ideas specially Sam...
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