- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-11-2023 08:36 PM in
Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
04-11-2023 11:38 PM (Last edited 04-11-2023 11:38 PM ) in
SupportHello itz_jomz,
Thanks for letting us know about your interest in a Samsung trade-in deal for your next device.
When switching to Galaxy, you don't have to say goodbye to your old stuff. The data and content you were using before - your photos, videos, contacts, calendar events, notes, and device settings - get to stay with you on your new Galaxy. However, only paid wallpapers will be transferred, and secured folders can no longer be backed up.

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
04-12-2023 12:30 AM in
SupportHey itz_jomz,
Congrats on the upgrade! Hope you enjoy the next phone you've got coming ♥
Ideally you'd want to have your Note 20 Ultra with you when you get your new phone so you can maximize Smart Switch, but External storage transfer will work just fine for your files. You can restore your data through Smart Switch on your new device.
Here's a guide that can help! How to backup and restore data to external storage with Smart Switch | Samsung
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-12-2023 01:12 AM in
Support