Battery issues

[Gueen]

Hey, can someone please answer my questions.

Um my phone suddenly turn off and it takes time to turn it on again and it's battery, from 50% it dropped to 0%, and right know it takes 5 hours to charged it and it draining so fast. I know there's something wrong about the battery but the test results says the battery is in good condition. 

What should I do? 

[butete]

try to wipe cache partion it may help, if not further test by going to safe mode

[Gueen]

Already done it, still not working :<

[edward_6]

Try to battery collaboration so that you can see the actual battery percentage
Because the purpose of battery collaboration it just help your phone's software battery meter align with your battery's actual charge that's the purpose of battery collaboration

[edward_6]

But is not recommended you should use it once a year because if always use it. It may case battery damage or your phone will be damaged

[edward_6]

Diba ito po ang issue nag device nyo

[edward_6]

Just dial *#0228# to collaborate the battery before you collaborate you should watch this https://youtu.be/BifP9Cg3fOE

[edward_6]

And install accubattery to see the actual health of your battery

[edward_6]

Pero ano ang results sa diagnostic po?

[Gueen]

It says na nasa good condition ang battery but I doubt it.