Benefits tab is empty.

[RonRcls]

Hi, there's an ongoing promo right now. 

I can't seem to access the benefits to avail the promo, I've done all troubleshooting suggestions offered on the website. Promo is about to end 😣

[SamsungRightCare]

Hello RonRcls,

We value your feedback and comments here. Can you tell us which promo and link you are referring to?

[RonRcls]

New you. New galaxy: Back to school 2022.

[SamsungRightCare]

Here it is RonRcls, you may click the below link for more details about the current Samsung advantage for student exclusive discount.

https://www.samsung.com/ph/offer/education-offers/ 

[RonRcls]

This is just the link to the promo ad. This won't solve my problem 😅

[SamsungRightCare · Accepted solution]

Hello RonRcls,

Check your registered e-mail and/or Samsung Members app. 

https://www.samsung.com/ph/apps/samsung-members/ 

Below is the Promo mechanics: 

https://r1.community.samsung.com/t5/tablets/new-year-new-you-new-galaxy-back-to-school-2022/m-p/1809... 

Galaxy Tab Samsung Members Promos

1.) Customer receives a discount codes via Samsung Members. 
2.) Customer to present the code via Samsung Members App or email in participating Samsung Authorized Stores nationwide or use the code upon checkout via Samsung Online Store to avail promo
3.) No purchase quantity limit of main device per customer.
4.) Customer can only use 1 discount code per transaction only. Multiple discount codes cannot be combined in 1 transaction for higher discounts
5.) This promotion may be availed with 0% installment offers and token offers only.
6.) Offer is not convertible to cash.

Galaxy Tab A8 and S8 Student Discount

1.) Customer may avail of additional 5% special discount on Galaxy Tab S8 and Galaxy Tab A8 when they purchase in any Samsung Authorized Store nationwide during the promo period.
2.) Customers eligible for the student discount are the following, enrolled or employed in Academic Year 2021 - 2022, 2022 - 2023: Grade 1 - 12 students, 3.) college undergraduates, and post-graduates, Parents of children in any of the levels indicated above, and Faculty and staff of any educational institution, regardless of grade level
4.) Customer has to show any one (1) of the following proof to avail of the student discount
5.) Student/ Parent - Valid School ID or School E-mail Confirmation on Enrollment or Official Receipt of Enrollment (with School logo and student name) Faculty/ Staff - Valid Company ID

[RonRcls]

Yes, thanks! My problem is I did not receive the discount code.

[butete]

possible issue with server side

[Khaled75]

I have the same issue.

[RonRcls]

Mine says "server error occured"