Blocking access to update and google play

[Mariz28]

I cant update my fone. Because

A pop up message saying that i have to turn off any app that is blocking to access googleplay

I really have no idea about this.

What should i do?

Please check

[SamsungRightCare]

Hi there, Mariz! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. 

As for your concern, you may check out the link below for steps as to how to fix the "blocked access" problem on Google Play Store.

https://www.youtube.com/watch?v=mQQL4uAXygo

 Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM). 😊

[PameLa_12]

I cant update my fone. Because Apop up message saying that i have to turn off any app that is blocking to acces googleplay