Boot Loop help!

[lianaliam]

My phone emcounters boot loopoling and it seems to be caused by system kernel causing IO peripherals could not be initialized. 

Anyone please help?!

[butete]

factory reset

[TeamGalaxyDD]

Hey lianaliam,

Please bring your device to a Samsung Service Center immediately for diagnosis and repair for your device.

Let us know if you need further help.

[lianaliam]

Thanks. Just brought it this morning and they suggested to replace motherboard without even looking into the phone which costs close to brand new.

[lianaliam]

Is there a service center where I can send the phone to recover it?

[TeamGalaxyDD]

Hi lianaliam,

To give a bit of context: motherboards are printed PCBs that have components soldered to them - you could think of components as "hardwired" to the motherboard - making it difficult, if not completely impossible, to repair individual parts when they break.

Boot loops may indicate NAND Flash / eEMC error, essentially corrupting your phone's internal memory. It's likely why the service center suggested to replace the motherboard.

As for data recovery - unfortunately, if you haven't backed up your device to your Samsung Account or Google Drive, you may lose some essential files. 

[lianaliam]

I am a bit disappointed that a corrupted memory file will suggest to replace the entire board itself. I was hoping for a more cost-effective approach like reflashing or reinstalling OS if it is really the case. Thanks for the help anyway.