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03-04-2023 07:32 PM in
Support
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03-05-2023 06:51 PM in
SupportHello gani59,
We are sorry to hear about your experience with your Samsung Galaxy A03 having issues with the camera self-timer not working, and we apologize for the inconvenience it caused you.
Expecting our beloved device to work as it should and finding out that it's not working then, when you have that chance to capture that memorable shot, for sure that moment is gone. That's the reason I feel what you've felt, having been there and done that.
But don't worry, we are here to assist, guide, and offer solutions to restore your device to optimum performance.
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Camera".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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03-11-2023 06:26 AM (Last edited 03-11-2023 06:28 AM ) in
Support