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Original topic:

Can't open locked samsung notes

(Topic created on: 12-28-2022 05:40 PM)
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Fountain
Beginner Level 2
Options
Support
Recently switched over to a new device and copied all my data over using smart switch. But some of my notes that were locked on my previous device is inaccessible to me. When I click on the locked note it would display the message "Can't open a note locked by another account."
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2 Comments
maxfield034
Active Level 4
Support

If you have a Windows PC, install Samsung Notes for Windows and login.

Or you can do this: Sync your Samsung phone (everything) with Samsung cloud. Doing so will save the locked notes as well. Now, delete the app data of Samsung notes or simply uninstall it. Next, reinstall and restore everything. Hope this will work for you.

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Ifaa_
Beginner Level 2
Support

I already tried this, but the locked notes is lost. Now I can't find it anywhere, and I even check the accounts and backup options in settings but there's none. What do I have to do in order to get it back? Those notes are so important :(

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