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Original topic:

Couldn't install Samsung Wallet

(Topic created on: 11-02-2024 07:12 AM)
1902 Views
Wensheng
Active Level 3
Options
Support
An error indicating "A different version of Samsung Wallet is already installed on your phone. Uninstall it to install the Galaxy Store version and earn rewards."

Tried the following methods to resolve the issue but failed:
  • Uninstall and reinstall the app from Galaxy Store
  • Installing Samsung Wallet from Google Play Store
  • Performed Software Update for phone
Appreciate advice on how to overcome this issue with Samsung Wallet.

image
Couldn't install Samsung Wallet


21 REPLIES 21
Wensheng
Active Level 3
Support
I managed to install the latest version of Samsung Wallet from Galaxy Store but all my payment cards didn't get imported. All are gone, and I guess I will have to re-add everything manually again.

Update: When I attempt to add the payment card manually, it says "Couldn't complete registration" and asked me to try again later. In short, issue with Samsung Wallet still not fully resolved.1730845349317.jpg
0 Likes
RayGoh_Senior
Active Level 3
Support
Samsung revert the version to 5.8.051730859330291.jpg
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