Couldn't install Samsung Wallet

[Wensheng]

An error indicating "A different version of Samsung Wallet is already installed on your phone. Uninstall it to install the Galaxy Store version and earn rewards."

Tried the following methods to resolve the issue but failed:

• Uninstall and reinstall the app from Galaxy Store
• Installing Samsung Wallet from Google Play Store
• Performed Software Update for phone

Appreciate advice on how to overcome this issue with Samsung Wallet.

Couldn't install Samsung Wallet

[Wensheng]

Thanks but I am using Google Pay now. Shall wait for Samsung to fix the issue.

[HappyRabbit]

Thanks it works 💪

[ChrisMemo]

Thanks. It's working but all saved cards are gone.

[pinecones]

You are not alone.

[Tajud]

Same here on S24

[Wensheng]

Fyi for those facing the same issue, Samsung may need the below information from you to help you accordingly.

[BeetR00t]

it is very irritating i cant install wallet again. now need to switch to google wallet instead

[3Qing]

Ditto😂

[AlexLimJP]

Managed to install the Samsung Wallet with the latest version at Galaxy Store. However, all my passwords stored previously were missing after reinstallation. Any clue how I can get back all of those passwords? Thanks a lot

[Wensheng]

All passwords used to be stored on Samsung Pass but Samsung are migrating them to Samsung Wallet. If you still have Samsung Pass installed on your phone, open it and it should prompt you to migrate over to Samsung Wallet. I just did that and it worked.