Cpu randomly overclocks for no reason while gaming. (Samsung A52 Snapdragon720G)

[DannelleAbajar]

[michaelsor]

Overclocking on a Samsung A52 with Snapdragon 720G can happen if the phone is experiencing thermal throttling or if there is a power management issue with the phone's hardware or software. Here are some steps you can take to troubleshoot the issue:

1. Check for software updates: Ensure that your phone has the latest software updates installed. Software updates can include performance improvements that can help to prevent issues like thermal throttling.

2. Check for background apps: Close any background apps that may be running while gaming, as this can cause the phone to overheat and trigger overclocking.

3. Reduce graphics settings: Lowering the graphics settings in your game can also help reduce the load on your phone's processor, which can prevent thermal throttling and overclocking.

4. Use a cooling solution: Using a cooling solution like a phone cooler or a fan can help to prevent the phone from overheating and triggering overclocking.

5. Reset the phone: If the above steps do not resolve the issue, you can try resetting the phone to its factory settings. This can help to eliminate any software issues that may be causing the problem.

If none of these steps help, you may want to contact Samsung customer support or take your phone to a certified repair center for further assistance.

[TeamGalaxyRene]

Hello DannelleAbajar,

Thanks for letting us know about your gaming experience with your Samsung Galaxy A52 having issues with overclocks for no reason.

And I hope our dear Samsung member michaelsor was able to provide troubleshooting steps that will aid you in reducing the CPU overlocking of your device.

But many times, updating your device's software to the latest version will solve some of the issues your device is having.

To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Clear Cache Wipe Partition.

Step 1.  Turn off the device. (Connect with type C cable) 
Step 2. Press and hold the Volume Up key and the power button.
Step 3. When the Android logo displays, release all keys.
Step 4. Press the Volume down key to navigate and select "Wipe cache partition".
Step 5. Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
Step 6. Press the Power key to restart the device.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Eventually, they may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Stay safe and have a nice day ahead! Thanks for contacting Samsung.