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Original topic:

Downgrade Battery / Serious Software Issue - One UI 3 Android 11

(Topic created on: 12-14-2021 12:58 AM)
301 Views
J08
Active Level 5
Options
Support
Nagdada - downgrade ang battery after ng serious software issue sa One UI 3 Android 11. Pupunta na ba ako sa Service Center Kasi Nakakabahala na ang nangyayari sa Device ko 
8 REPLIES 8
butete
Expert Level 5
Support
i know how you feel but much better go to service center to ensure the quality of workmanship and service
J08
Active Level 5
Support
As you said nga po para hindi na lalo lumala ang problema Salamat po pero ano yun ginamit nyo po yung warranty nyo?
butete
Expert Level 5
Support
yes good thing with samsung , warranty and out of warranty repairs sure ka sa worknanship.
J08
Active Level 5
Support
Pero ilan oras po ba ang pagrerepair ng samsung
butete
Expert Level 5
Support
it varries po,pero fastest po makukuhq unit within the day
J08
Active Level 5
Support
Ah ganon po ba pero ano ang majority Within the day po nakukuha na ang unit mo once na narepair na nila
J08
Active Level 5
Support
Pero dapat po ba dalhin ko na din yung warranty kasi ang gusto ko lang po is check up lang ng device
SamsungRightCare
Community Manager
Options
Support

Hey there! May we know how many months your device is already? 🤔 There are many factors that may affect your battery life and not just the software upgrade. Daily usage is one of the big factors that affect our device's batteries. Try to reduce the workload on your device one time, then observe should the draining of such is faster than it should. If the problem still persists, then it is the time you bring your device to your nearest Service Center. Feel free to call our toll-free hotlines and do the pre-booking of your ASC appointment there.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Please be informed as well that QUOTATION price may vary per ASC and may depend on the final assessment of the technician with what needs to be done with your device. Repair duration may also vary depending on the number of devices in line for servicing. 😊 Still, thank you for your unwavering support for Samsung! Keep safe and enjoy the holidays. 😊

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