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Original topic:

Dual sim issues Fold 4 - data switching and messaging

(Topic created on: 09-24-2022 11:02 AM)
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yukatasan
Active Level 1
Options
Support
Hi there 

The dual sim auto data switching and sim card select when messaging arenot giving me options to enable both. I can only choose either one sim at a time. I cannot make call choosing either sim 1 or sim 2 nor can I choose either number when sending messages.

In the Sim Card Manager, Ican only select one card and it will ask me to turn off the other card. I just can't select for eg., call using Sim 1 and data using Sim 2. 

I have one physical sim and one esim, and each sim is on different network.

Previously, I have two sims on the same network, but same issues also.

That means Fold4 is not supporting dual sim?? I can't turn on both of the sim at all.. what happened?

As a side note, on S22 Ultra and other dual sim samsung phones, I can run two sims easily such as choosing which data and calls etc.

Image attached.

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Resolved!
10 REPLIES 10
yukatasan
Active Level 1
Support
Noted. Looks trivial yet critical. Thanks.