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11-27-2023 10:28 PM in
Support
Experiencing audio and microphone woes on your Samsung phone? 🤨 Don't let those annoying crackles and unclear recordings get you down. Here's what to do:
🧐 Is it Hardware or Software? First, determine if the issue is hardware-related. Inspect your microphone and speaker for physical damage. Keep them clean and obstruction-free.
🛠 Hardware OK? Check Software: Test your microphone and speaker in different apps to see if the problem is widespread or confined to a specific application.
🎧 App-Specific Problem? If it's only one app misbehaving, consider reinstalling the app or adjusting its audio settings.
📱 Run a diagnostic test through the Samsung Members app to pinpoint specific audio issues!
Read the full article to learn about audio troubleshooting here: http://spr.ly/CSAudio-SM1