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Original topic:

Eye comfort shield glitch since one UI 5

(Topic created on: 01-22-2023 11:40 PM)
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justasmile
Active Level 2
Options
Support
Since the One UI 5 update, I have been experiencing issues with eye comfort shield. Sometimes, its effect goes away, though the settings say that eye comfort shield is still on. I tried turning the mode on, didn't work, and could only resort to restarting the device. Anyone facing the same issue?
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13 REPLIES 13
JP19
Expert Level 4
Support
Hi, may I know if u are using the Adaptive setting?
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justasmile
Active Level 2
Support
Well, I am not. It stays at the mode all the time.
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JP19
Expert Level 4
Support
So it's custom mode, right? Like u set the time period.
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Support
Hi...

U can follow my setting (photo below) so that it will be always on and auto adjust during different lighting in the room u r in...

Or if u want adjust yourself n set timing then go for custom option...

Hope this helps...

Pls kindly click the 3 dots on the top right hand side of my comment and press "Accept Solution" if you feel that my solution is useful to you and this might potentially be a solution to help others too...

Thanks and Cheers...!!! Screenshot_20230123_020440_Settings_1000009676_1674410722.jpg
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justasmile
Active Level 2
Support
I don't have the adaptive mode on my phone.
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Support
Can u screenshot to let me have a look?
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Support
From your screenshot u set it to 8 am to 2 am right? So u actually want this timing or have it on all day?
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justasmile
Active Level 2
Support
At first I set it all day and then after listening to u I set it
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